Employee Experience SaaS Platform
Confidentiality note: Original product concept and design; not derived from any employer or client system.
Designed demonstration interface — not a screenshot of a client system.
The challenge
Mid-size organizations juggle onboarding, requests, announcements and feedback across email, chat and paper — employees have no single place to interact with the company.
Users and stakeholders
- Employees
- HR teams
- Line managers
- Internal communications
Solution approach
Journey-first design: the employee lifecycle (join → work → grow → leave) drives the information architecture, with every HR process expressed as a trackable request type.
Main workflows
- Submit and track any HR request from one center
- Complete onboarding checklists with document upload
- Receive role-targeted announcements
- Answer short pulse surveys; HR sees anonymized trends
Capabilities
Technology approach
Multi-tenant web application architecture (Next.js, PostgreSQL, role-based access), designed for Arabic-first RTL with full English parity.
Delivery methodology
Concept validation → MVP scope (request center + onboarding) → phased module rollout.
Risks and considerations
- Adoption depends on leadership sponsorship and internal comms
- Integration with existing HRMS varies by vendor
- Anonymity guarantees must be technically enforced, not promised
Intended outcomes
- Design objective: one front door for every employee interaction
- Expected value: measurable request turnaround times
- Intended outcome: earlier visibility of engagement issues
Potential next steps
- Build MVP request center
- Pilot with one organization
- HRMS integration connectors
Have a similar requirement?
Let's discuss how this approach could be adapted to your organization, systems and constraints.